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Terms and Conditions for Coaching and Mentoring Services

Last Updated: October 20, 2024

These Terms and Conditions (the “Terms”) govern the provision of coaching and mentoring services (the “Services”) offered by Jessie, operating as [Company Name] (“Coach/Mentor”), located in British Columbia, Canada, to the client (“Client”). By engaging in the Services, the Client agrees to these Terms.

1. Services Provided

The Coach/Mentor will provide:

  • One (1) 90-minute video call to discuss the Client’s needs.
  • A personalized action plan based on the discussions during the video call.
  • A recording of the call for future reference.
  • Two (2) weeks of follow-up voice and text support via Slack or email for additional guidance and accountability.

2. Investment and Payment Options

The Client agrees to pay for the Services as follows:

  • Option 1: Pay in full – $270 USD or $375 CAD.
  • Option 2: Two payments of $140 USD.
    • The first payment of $140 USD is due upon submission of the service request.
    • The remaining $140 USD is due no later than 48 hours before the scheduled 90-minute video call.

Payment must be made via the agreed-upon payment method prior to the provision of Services.

3. No Refund Policy

All payments made under these Terms are non-refundable. Once payment has been made, the Client will not be entitled to a refund for any reason, including cancellation by the Client.

4. No Guarantees

The Coach/Mentor does not guarantee any specific results, financial gains, business outcomes, or other forms of measurable success from the Services provided. The Client is solely responsible for the decisions they make based on the Services.

5. Limitation of Liability

To the fullest extent permitted by law, the Coach/Mentor shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the Services. The total liability of the Coach/Mentor shall not exceed the amount paid by the Client for the Services.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information or sensitive information disclosed during the engagement. This confidentiality obligation remains in effect after the conclusion of the Services.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.

8. Dispute Resolution

Any disputes arising from these Terms will be resolved through good-faith negotiations. If a resolution cannot be reached, the parties agree to submit the dispute to mediation before pursuing litigation.

9. Changes to Terms

The Coach/Mentor reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the [Company Name] website or via direct communication with the Client.

10. Acceptance of Terms

By engaging in the Services, the Client acknowledges that they have read, understood, and agreed to these Terms.